FDIC-Insured – Backed by the full faith and credit of the U.S. Government
Text message scams, also known as smishing, are one of the fastest-growing types of fraud today. According to 2024 data from the Federal Trade Commission, consumers reported $470 million in losses to these scams, more than five times the 2020 number. Criminals are using texts that look legitimate to trick people into sharing information, clicking malicious links, or calling fake customer-service numbers.
At Texas Regional Bank (TRB), your security is our priority. We’re sharing important guidance from the American Bankers Association’s (ABA) Banks Never Ask That campaign, a nationwide effort to help consumers recognize scams before they happen.
“These scams are getting more sophisticated, but they all rely on one thing—catching you off guard,” said Omar Rodriguez, Director of IT Operations at TRB. “Pause before reacting to any unexpected text, especially those demanding immediate action or personal information. Taking a moment to verify can stop a scam before it starts.”
Texas Regional Bank will never contact you to ask for your password, PIN, or one-time passcode by text, phone, or email. If you’re ever unsure, delete the message, and contact your local branch or our Customer Care Center using the numbers published on our website, trb.bank.
For more tips and best practices, visit ABA’s campaign website, banksneveraskthat.com, or TRB’s Security Archives.
